top of page

Privacy Policy

1. Introduction

Aurora Business Solutions ("we," "us," or "our") respects your privacy and is committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA) and other applicable laws. This policy explains how we collect, use, disclose, and safeguard your data when you visit our website ([website URL]) or use our services.

​​

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email, phone number, address, ID numbers (e.g., for KYC compliance).

  • Business Information: Company name, industry, financial data.

  • Technical Data: IP address, browser type, cookies (see Section 5).

  • Sensitive Data: We may collect limited sensitive data (e.g., financial records) only when necessary for service delivery, with explicit consent and POPIA-mandated safeguards.

​

3. How We Use Your Information

Your data is used to:

  • Provide and improve our services.

  • Respond to inquiries or process transactions.

  • Send marketing communications (only with consent).

  • Comply with legal obligations (e.g., tax or POPIA requirements).

  • Analyze website performance via third-party tools (e.g., Google Analytics, CRM systems).

 

4. Sharing of Information

We do not sell your data. We may share it with:

  • Service Providers: Third parties assisting with IT, CRM, or legal compliance (all bound by POPIA-compliant contracts).

  • Legal Authorities: If required by law (e.g., subpoenas).

  • Marketing Platforms: Only if you opt-in for marketing (e.g., Mailchimp).

 

5. Cookies and Tracking Technologies

We use cookies and similar tools (e.g., Facebook Pixel) to:

  • Enhance website functionality.

  • Analyze traffic and user behavior.

  • Deliver targeted ads (with consent).
    You can disable cookies in your browser settings or via our cookie banner.

​

6. Data Security

We implement strict measures to protect sensitive data, including:

  • Encryption for ID numbers and financial records.

  • Access controls limited to authorized personnel.

  • Regular security audits.

​

7. Your Rights Under POPIA

You may:

  • Request access to or correction of your data.

  • Withdraw consent for marketing or data processing.

  • Request deletion of data (where legally permissible).
    Contact us at raman@aurora-business-solutions.com to exercise these rights.

​

8. Data Retention

We retain personal data for 5 years (or as required by law) unless you request earlier deletion. Justifications:

  • Contractual obligations.

  • Legal/compliance requirements.

  • Business continuity purposes.

​​

9. International Transfers

If data is transferred outside South Africa (e.g., via cloud hosting or CRM tools), we ensure recipients comply with POPIA’s adequacy requirements (e.g., EU Standard Contractual Clauses).

​​

10. Policy Updates

We may update this policy periodically. The latest version will be posted on our website with a revised "Last Updated" date.

​

11. How to Contact Us

For privacy-related questions, complaints, or data requests:
R Rajoo
Email: raman@aurora-business-solutions.com
Phone: +27 71 682 8957
Address: Helderberg, Cape Town, South Africa

POPIA Complaints: You may lodge a complaint with the Information Regulator of South Africa.

bottom of page